Tuff Stuff

Personal Shopping & Fashion Concierge

About

Fashion is instant language

(c)Miuccia Prada

For over 9 years Tuff Stuff has been instrumental in luxury fashion and global sourcing of rare designer items and luxury goods, providing this service for some of the most prominent international celebrities and VIP clients.

Based in Moscow and Paris, Tuff Stuff is a dual-nationality company, providing services with the main focus in the Russian, CIS (Commonwealth Independent States), EU and Arab clients. We have established relationships with over 30 brands worldwide, connecting directly with their head, retail and press offices, to create ultimate brand-client affiliation.

Aside from assisting private clients, we are also perfectly placed to support brands with PR and Social Media.

Our most valuable asset has been our loyal, very special and constantly growing client base of over 1000 individuals. We are very proud of our close and trustable client relationships, from top business leaders and HNWI to Russian Royalty and A-list celebrities.

Our Fashion Menu

Fashion Concierge
free
An exclusive opportunity of distant purchases is the core of our Fashion concierge sirvice. Provide us with the picture of item you are looking for whether it is Nylon Prada bag or Cartier bracelet through what's app messenger or email and our buyers will do their best to find it.
SOURCING OF RARE AND AUCTION ITEMS
On request
Would you like to buy an Hermes Kelly or Birkin, or Vintage fine jewelry from Christies auction? Just what's app your personal Tuff Stuff shopper for assistance.
PERSONAL SHOPPING IN PARIS
from 100 €/per hour
While your stay in Paris let our team make your shopping well scheduled and personally assisted. No more waiting lines and loss of time: we will transfer and reserve all items before you come to the store and make an appointment served with chocolates and glass of champagne.
EARLY PREODER
Deposit
Early preorder service provides you with the opportunity to reserve items you like before they will be received in the boutique.You only need to provide us with the picture of item and deposit.

FAQ

Feel free to contact us info@tuff-stuff.ru or what's app messenger.

How to proceed the order?

To proceed an order please contact our manager via what's app or leave your request via email: customercare@tuffstuff.ru

How to choose your size?

Для корректного подбора размера пришлите нашим менеджерам Ваш размер, указанный на бирке вашей одежды или обуви. Мы постараемся максимально точно подобрать нужный размер!

В какие страны осуществляется доставка?

We deliver worldwide.

Returns and exchanges

Вы можете обменять размер вещи, если он Вам не подошел, только при наличии нужного размера в бутике в течение 14 календарных дней с момента оплаты.

Вы можете вернуть вещь, в таком случае для вас формируется депозит, который вы можете потратить в этом же бутике, где был совершен возврат. При этом нами также будет удержана комиссия.

Если Вы получили вещь с браком или не того размера/цвета/и тд( по нашей вине), то обмен будет произведен бесплатно.

Обмен и возврат может быть совершен, если указанный товар не был в употреблении, сохранены его товарный вид, потребительские свойства, пломбы, фабричные ярлыки.

Обратите внимание, что не все товары могут быть возвращены или обменяны, об этом Вы будете предупреждены до совершения оплаты.

Why are we different?

Every day we are doing our best to make shopping more easy

1
Competence
We have more than 9 years of expierence in luxury fashion business. Our highly trained team provides the highest level of service available, with no membership fees or service charges.
2
Personal touch
Tuff Stuff differs from many of the existing personal shopping, styling or concierge services based on our unique and personal way working with brands and our fast logistics that allow clients to get new-collection pieces first.
3
High Speed
Our fast logistics (5-7 work days) allow clients to get new-collection pieces first.
4
Authenticity
All items purchased with us are authentic.
5
Early Preorder
Early preorder service provides you with opportunity to reserve items you like before they will be received in boutique.
6
Save money
We exculively allow our clients to purchase most of items at a boutique price with no extra fees(not for EU customers).
Tuff Stuff
Tuff Stuff
Tuff Stuff
Tuff Stuff

Contact Us

+7 999 998 998 0

info@tuffstuff.ru

Want to ask a question or become an affiliate or partner please fill the form ont the right. We will contact you as soon as possible.

Paris, France